Microsoft Dynamics 365

CRM & ERP Solutions AI-Powered Business Transformation

Unlock the full potential of your business with Microsoft Dynamics 365 – an AI-driven CRM and ERP solution designed to streamline operations, enhance customer engagement, and drive growth. As a Microsoft Expert, we specialise in delivering customised Dynamics 365 implementations for businesses across all industries.

Reimagine how you work and deliver customer service

Never have to deal with overdue salary payments again. All employee compensation package details, including salaries and benefits, are stored in one single location allowing you to create clear pay structures and automate payroll processing. You are also able to generate payroll reports such as employee pay slips and government reports, ensuring compliance with legal and regulatory requirements.

GET FASTER RESULTS

Quickly adopt solutions and connect with existing systems, enabling your teams to change how they work and get results faster.

PUT AI TO WORK

Enhance your productivity with Microsoft Copilot for Dynamics 365. This AI-powered feature is included at no extra cost with select licenses.

BRING DATA TOGETHER

Unify your data and combine it with Microsoft AI to generate powerful, targeted insights that help enhance customer experiences.

ADAPT TO WHAT'S NEXT

Redefine processes to respond to new opportunities and needs by integrating emerging technologies into your business.

Connected as a single source of truth across operations

Havi works with Microsoft to provide intelligent business applications that make our clients' organisations become more agile and reduce complexity without increasing costs.

From day one, we take time to understand your specific ambitions, challenges, and pain points. Then we'll use Microsoft Dynamics 365 to connect your teams, processes, and data across your entire organisations, giving every team an edge.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a suite of intelligent business apps (CRM and ERP) that enable you to deliver exceptional customer experiences and operational agility through AI-powered insights.

Dynamics 365 applications are made to work together – and with your existing systems – for the only business platform that breaks down data silos across Sales, Marketing, Service, Finance, Supply Chain, and more. As a result, you can get a complete view of business and customer data in one place for informed decision-making.

As a Microsoft Partner in India, we are helping you tailor and build on their solution to run your entire business and deliver greater results.

Achieve more with Microsoft Dynamics 365 applications and AI

Grow revenue by aligning sales and marketing efforts

Create more personalised journeys with AI-driven insights.
Utilise intelligent customer insights to close deals faster and win more customers.
Automate repetitive tasks and simplify sales processes.

Dynamics 365 Sales

Dynamics 365 Customer Insights

Microsoft Copilot for Sales

We steer your business at every stage, from start to finish

Our suite of custom integrations helps businesses across the globe optimise operations, improve connectivity, and scale faster with Odoo ERP.

Process mapping & ERP Gap analysis

We delve into your business processes, then recommend suitable software, and provide a detailed roadmap to match your goals, timeline and budget.

Implementation

Our expertise in technology stack and industry-specific business processes enables faster time to value and ensures a smooth implementation.

Customisation

By deeply reviewing your workflows, we identify areas to improve by customising and integrating the system to fit exactly what you need.

Training

We offer essential training services to help businesses make the most of their new ERP system.

Ongoing Support

To ensure and drive continuity, we provide a dedicated support to ensure long-term benefits with your Dynamics 365.

We deliver ERP solutions across industries

Manufacturing

Retail

Healthcare

Got Questions About Microsoft Dynamics 365? We’ve Got the Answers!

Microsoft Dynamics 365 is a powerful, cloud-based platform that integrates Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) into one unified solution. It helps businesses automate workflows, improve customer engagement, streamline operations, and boost productivity using AI-driven insights and analytics. It's ideal for businesses looking to digitally transform and scale efficiently.

Yes, Dynamics 365 is fully scalable, making it ideal for startups, mid-sized companies, and large enterprises. Whether you're expanding operations, adding new users, or entering new markets, Dynamics 365 can adapt to your growing business needs, ensuring continuous performance and flexibility.

Absolutely! Microsoft Dynamics 365 supports seamless integration with native Microsoft apps like Teams, Outlook, and Power BI, as well as third-party business applications. This allows you to connect existing tools and systems to Dynamics 365 for a cohesive and efficient digital ecosystem.

Yes, Dynamics 365 offers extensive customisation and configuration capabilities. From modifying workflows and dashboards to adding custom fields and creating tailored user interfaces, it allows businesses to adapt the platform to their specific processes and goals without compromising performance.

Yes, Dynamics 365 comes equipped with robust business intelligence and analytics tools. With features like interactive dashboards, real-time reporting, and data visualization, it helps you gain actionable insights and make informed decisions to drive performance and profitability

The cost of Dynamics 365 implementation depends on several factors including business size, number of users, selected modules, and required customisations. It includes licensing, implementation, training, and ongoing support. For a tailored quote, it’s best to consult a certified Dynamics 365 implementation partner to determine the right plan for your specific business needs and budget.

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Making growth through technology easy.